Careers

Join Al Farabi Medical Group to share our creativity and distinguished journey in the healthcare field. We value innovators.
You can find numerous vacancies, and your qualifications and news are specific.
Our goal with you is to provide the highest quality healthcare services.
Join our team today and submit your CV.

Call Center & Customer Service Agent

Vacancy Information

  • Location: Dammam, Itisalat District
  • Contract: 1-year full-time (renewable)
  • Working Hours: 8 hours/day, 6 days/week
  • Number of Vacancies: 1
  • Nationality: Saudi only
  • Preference: Residing in or near Dammam

Responsibilities

  • Handle customer inquiries via phone, email, chat, and social media in Arabic and English.
  • Respond to internal and external calls with professionalism and courtesy.
  • Assist with product/service inquiries and marketing-related communication.
  • Log interactions in ticketing systems or other platforms.
  • Coordinate tasks and schedules within the department.
  • Follow up on complaints and ensure resolution and customer satisfaction.
  • Conduct surveys or collect feedback to improve service.
  • Support marketing campaigns and meet performance targets.
  • Work across branches and shifts as needed.
  • Report technical issues and support resolution.
  • Perform additional tasks assigned by supervisors.

Requirements

  • Diploma or bachelor’s degree.
  • Leadership and supervisory experience preferred.
  • Familiarity with call center systems.
  • Excellent communication and IT skills.
  • Organized, flexible, and customer-focused.

Receptionist

Vacancy Information

  • Location: Dammam (4 vacancies) & Dhahran (2 vacancies)
  • Contract: 1-year full-time (renewable)
  • Working Hours: Dammam: single daily shift, rotating weekly between morning and evening — 8 hours/day, 6 days/week.
  • Dhahran: split shift — 8 hours/day, 6 days/week; proximity to the branch is important
  • Number of Vacancies: 6
  • Nationality: Saudi only
  • Preference: Residing near the branch location

Responsibilities

  • Welcome and assist patients and visitors professionally.
  • Respond to inquiries and direct them to appropriate locations.
  • Open and update patient files accurately in the electronic system.
  • Ensure data consistency during each visit.
  • Maintain cleanliness and organization of the reception area.
  • Provide exceptional service and support throughout the patient’s visit.
  • Handle initial complaints and escalate when necessary.
  • Maintain confidentiality of patient information.
  • Perform any additional tasks assigned by supervisors.

Requirements

  • High school certificate or higher.
  • Strong communication and computer skills.
  • Fluent in Arabic, good English proficiency.
  • Ability to work under pressure; experience preferred.

Pharmacist & Controlled Drugs Custodian

Vacancy Information

  • Location: Dammam, Itisalat District
  • Contract: 1-year full-time (renewable)
  • Working Hours: 8 hours/day, 6 days/week
  • Number of Vacancies: 1
  • Nationality: Saudi only (Female)
  • Preference: Residing in or around Dammam

Responsibilities

  • Receive and verify controlled drugs from suppliers.
  • Log all received and dispensed quantities in official records.
  • Store controlled substances securely in MOH-compliant cabinets.
  • Dispense only with valid prescriptions.
  • Monitor inventory and report discrepancies.
  • Submit movement reports to regulatory bodies.
  • Support audits and inspections.
  • Dispense medications per MOH regulations.
  • Communicate effectively with patients.
  • Monitor expiry dates and prepare reports.
  • Maintain pharmacy standards and functionality.
  • Accept shift and location changes as needed.
  • Ensure full compliance with MOH and SFDA regulations.
  • Use pharmacy software (e.g., Narcotics Electronic System, Raqeeb, Wasfaty).
  • Maintain accurate documentation and confidentiality.
  • Perform additional tasks assigned by supervisors.

Requirements

  • Diploma in Pharmacy Assistant or Bachelor’s in Pharmacy.
  • Valid SCFHS license.
  • Experience in pharmacy operations and handling controlled substances preferred.
  • Knowledge of MOH and SFDA systems.
  • High accuracy in documentation and compliance.
  • Strong organizational and IT skills.
  • Integrity, responsibility, and confidentiality.

Radiology Specialist

Vacancy Information

  • Location: Dammam, Itisalat District
  • Contract: 1-year full-time (renewable)
  • Working Hours: 8 hours/day, 6 days/week
  • Number of Vacancies: 1
  • Nationality: Saudi only
  • Preference: Residing in or near Dammam

Responsibilities

  • Operate x-ray, portable, and C-arm equipment.
  • Perform diagnostic procedures under radiologist supervision.
  • Position patients correctly and ensure comfort.
  • Minimize radiation exposure and use protective shielding.
  • Adjust equipment settings for optimal imaging.
  • Clean and perform minor maintenance on equipment.
  • Report malfunctions and hazards.
  • Respond to emergency codes (e.g., Code Blue).
  • Prepare and administer contrast materials.
  • Develop radiographs and maintain patient files.
  • Schedule and admit patients for imaging.
  • Assist with billing and report distribution.
  • Maintain documentation and filing systems.
  • Perform office tasks and support radiology billing.
  • Carry out additional assignments from supervisors.

Requirements

  • Degree in Radiologic Technology.
  • Valid SCFHS license.
  • Strong communication and IT skills.
  • Clinical experience preferred.

Business Development Officer

Vacancy Information

  • Location: Dammam – Al-Faraby Medical Center
  • Contract Type: Full-time, 1-year (renewable)
  • Vacancies: 1
  • Preference: Saudi nationals, single individuals, and candidates with experience in medical marketing or business development project management.

Responsibilities

  • Contribute to supporting the business development team in achieving set targets.
  • Develop product and service strategies, including pricing plans.
  • Build new relationships and partnerships with companies and clients.
  • Conduct market and competitor analysis to identify growth opportunities.
  • Participate in launching new products and services.
  • Prepare monthly performance reports and track key success indicators.
  • Coordinate with senior management to ensure alignment with strategic goals

Requirements

  • Bachelor’s degree in Business Administration, Marketing, or a related field.
  • Minimum of 2 years of experience in business development, marketing, or sales.
  • Demonstrated leadership and collaboration skills with the ability to motivate teams.
  • Strong communication, analytical, and problem-solving abilities.
  • Proficiency in MS Office and email platforms.
  • Ability to work in a fast-paced, multi-tasking environment.
  • Residing in or near Dammam, with a valid driving license and personal vehicle.

Contact Information

To apply, please send your CV to:

Email: recruitment@faraby.net

WhatsApp: +966 53 939 2817

Please mention the job title you are applying for in your message.

Scroll to Top